Get in touch
We read every email. You'll hear back within 1 to 2 working days.
Check the FAQ first
Most questions about waiting time data, patient choice rights, the Switch Pack, and how the site works are answered in our FAQ. It is faster than email.
tosin@op-health.co
Dr Oluwatosin Taiwo · GP, Olympus Premium Health
What we can help with
Incorrect waiting time data
If a hospital's wait time looks wrong, please tell us. Include the hospital name, specialty, and what you believe the correct figure is. We'll check against the latest NHS England RTT publication.
Switch Pack support
Having trouble accessing your Switch Pack documents after purchase? Email us with your order confirmation and we'll sort it out promptly.
General questions
Questions about patient choice, how the NHS e-Referral Service works, or how to use ShorterWait? We'll do our best to point you in the right direction.
What we can't help with
We are not able to give medical advice, second opinions, or advice on clinical treatment. For clinical concerns, please contact your GP surgery or call NHS 111.
Olympus Premium Health Limited
Company No. 13621708 · Registered in England and Wales
82a James Carter Road, Mildenhall, Bury St. Edmunds, IP28 7DE
ICO registration: ZC143531